
The MedicAlert Foundation New Zealand provides a comprehensive suite of digital health services, centred on supporting individuals with complex health needs through its robust Emergency Health Information Service. At the heart of their offerings is the Medical Alerting Clinical Management (MACM) platform, a secure, ISO 27001 and SOC 2-compliant system hosted on Microsoft Azure. This cutting-edge platform ensures seamless API integration with New Zealand’s Ministry of Health, Te Whatu Ora, and various Health IT vendor solutions. It is designed to deliver life-saving health information to first responders, healthcare professionals, and caregivers, promoting equitable health outcomes nationwide. Renowned for their globally recognised MedicAlert Medical IDs, the foundation pairs these identifiers with a 24/7 International Emergency Hotline Service. Their trademark-protected IDs ensure fast and reliable access to critical health information, even during power outages or natural disasters. With over 60 years of expertise, MedicAlert combines trusted legacy services with innovative digital solutions, catering to diverse market needs such as aged care, clinical support, and consumer health monitoring. Their focus on privacy and security compliance empowers individuals, healthcare providers, and organisations to access essential health information safely and efficiently.
Target customer: Individuals with complex medical needs, aged care and disability providers, healthcare professionals, emergency responders, and organisations requiring secure, integrated health information systems.
MedicAlert Foundation