Cynefin Centre Research (New Zealand)

• SenseMaker®: A powerful data collection and analysis tool that captures and interprets complex feedback from diverse stakeholders to inform decision-making.
• Cynefin® framework: A sense-making model that helps organisations identify and act on opportunities and challenges in uncertain and dynamic environments.
• Training and workshops: Offers in-depth programmes on complexity theory, sense-making, and adaptive leadership, available both in-person and online.
• Consulting services: Provides customised guidance for applying complexity science to address specific organisational challenges and enhance resilience.
• Membership programmes: Connects clients to a global community of complexity practitioners, offering access to ongoing learning, resources, and collaboration opportunities.
• Improvement of service quality: Assists organisations in integrating people’s voices—patients, residents, clinicians, carers, and staff—at scale to enhance decision-making and service outcomes.

Target customer: Public and private sector organisations, NGOs, and professionals seeking to apply complexity theory to improve strategic insights, organisational adaptability, and service quality.