Source: Punakaiki Fund Article

Thank God for modern medicine.

Leeches and chloroform? No thanks. This is the 21st Century, and when one seeks medical attention, one can expect some of the very best tools, talent, and technology the modern world has to offer, thank you very much.

Yup, the average hospital boasts enough front-of-house fancy tech to blow anyone’s mind.

If you’re checking out the back-office systems, however, prepare to be underwhelmed.

As far as modern business practices go, the legacy tech found in otherwise modern medical institutions is all too often downright primitive, including (and perhaps especially) the notoriously improvised rostering practices that exist in many emergency departments today. Just ask Stephen Pool, emergency medicine specialist and the brain behind the cloud-based staff rostering tool Core Schedule. Stephen spent years navigating the excitement and chaos of New York’s emergency departments and has experienced the madness that goes with out-of-control roster systems first-hand.

“A lot of rostering processes are very poorly managed, even in the most prestigious hospitals,” says Stephen. “Every department runs its own rosters, nothing is shared, there’s no central oversight, and it’s impossible to figure out what’s going on. It’s chaotic.”

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