Home and community care provider, New Zealand Health Group (NZHG), has introduced AI technology and robots into its workflow systems, automating resource-heavy manual tasks and improving operational efficiency.
NZHG has around 10,000 support workers, nurses and other health professionals across the country delivering vital healthcare services to tens of thousands of Kiwis every day.
Chief digital officer Peter Radich says NZHG support workers submit a survey at the end of every visit, which includes check boxes and a free text section for any new information under a concept called ‘stop and watch’.
