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What we do

TUANZ (The Telecommunications Users Association of New Zealand) is a not-for-profit membership organisation with over three decades of history driving positive change in the telecommunications and digital technology sectors. With more than 170 members, TUANZ represents a diverse community of users, including large organisations that rely heavily on telecommunications technology, as well as SMEs and individual users. The association is committed to being a strong, independent voice for digital technology users, ensuring equitable access, improved connectivity, and the development of user-focused policies. By fostering collaboration and providing informed, credible advice, TUANZ empowers its members to navigate the complexities of an increasingly digital world, equipping them to take advantage of emerging opportunities and make sense of the digital future.

Overview of our offering

  • Advocacy and representation: Acts as an independent and informed voice for users, influencing policies and practices to improve digital connectivity and user experience.
  • Digital future readiness: Supports members in preparing for and leveraging opportunities in the ever-evolving digital technology landscape.
  • Community building: Brings together a diverse network of users, fostering collaboration and shared learning to address telecommunications challenges collectively.
  • Expert advice: Provides credible, independent guidance on digital technology and policy, enabling members to make informed decisions and achieve better outcomes.
  • Operational support: Ensures TUANZ is effectively positioned to fulfil its purpose, delivering valuable services and resources to its members.
  • User-focused approach: Advocates for the needs and expectations of end-users, from large organisations to small businesses and individual consumers, ensuring their voice is heard in shaping the future of New Zealand’s digital economy.

Target customer: Organisations, SMEs, and individuals in New Zealand seeking advocacy, expertise, and resources to navigate the complexities of digital connectivity and telecommunications.