HealthOne Expands to the North Island, Beginning with Central Region PHOs

HealthOne, the secure electronic health record system utilised across Te Waipounamu (South Island), is set to begin its rollout in the North Island.

A PHO driven initiative, HealthOne will commence rolling out across three PHO networks in Central Region: Tū Ora Compass Health, Te Awakairangi Health Network, and Health Hawke’s Bay.

A dedicated project team is being established to lead this initiative, which aims to enhance clinical access to patient information and improve continuity of care. The three PHOs are collaborating closely with others across Te Ikaroa Central Region to support a broader implementation of HealthOne.

“Accessing patient information in the North Island has long been a challenge due to the variety of software systems and access limitations,” says Matthew Lord, Chief Information Officer for Tū Ora and Health Hawke’s Bay. “Given HealthOne’s proven success in Te Waipounamu, it makes perfect sense to bring this solution to our region.”

HealthOne enables clinicians to securely view a patient’s medical history, including test results, allergies, medications, GP summaries, and hospital records. This streamlined access supports safer, faster, and more informed clinical decision-making.

“Patient data security remains paramount,” Lord adds. “HealthOne not only meets but enhances our privacy and security standards, with robust, automated auditing of all access to patient records.”

The rollout is scheduled to begin by the end of 2025, reaching over 80 general practices across the three PHO networks. Collectively, these organisations support more than 600,000 enrolled patients.

“I’m excited to see HealthOne being introduced to support our patients, practices, and clinicians,” Lord concludes.