Digital midwives reduce workforce strain and improve attendance

HiNZ eHealthNews editor Rebecca McBeth.

The introduction of ‘digital midwives’ at Counties Manukau’s Community Midwifery Service has increased the available workforce, reduced strain on in-person resources and improved attendance rates by providing remote support for pregnant women. 

Digital midwives, working from home, offer a range of services including telehealth consultations, managing antenatal referrals, and initial booking appointments.

Isabella Smart, midwife manager for Community Midwifery, says the model emerged out of necessity during the Covid-19 pandemic and has continued due to its success and adaptability.

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